Dropship Frequently Asked Questions

dropship infoTo better assist you, we’ve compiled a list of our frequently asked questions.  If your question isn’t listed, don’t hesitate to contact us for assistance. If you're ready to become a reseller, create your dropship account now.

Are you a real wholesale distributor??

Yes, indeed we are. Albany Distributing is a “first level” wholesaler. This means, we buy our products directly from the manufacturers and pick, pack, and ship the products to your customers. Doing so enables us to offer our resellers significantly lower wholesale prices.

Can you include my business cards in the shipping box?

We sure can! In fact, many of our resellers also have printed catalogs that they like us to include with every order. If you would like Albany Distributing to include your business cards, catalog, or other promotional material with your dropshipments, simply contact us for instructions on how to ship these items to our warehouse. And, if you’re ordering more than $1,000 a month from us, we’ll provide you with a free shipping label to mail your promotional material to our distribution center.

How do I create a dropship account with Albany Distributing?

Click here to create a dropship account with Albany Distributing and get access to our wholesale products and pricing.

Can I place drop ship orders in bulk?

Yes, absolutely! Albany Distributing offers a free order upload service called "FlatFile". This free service enables you to upload all of your dropship orders directly into Albany Distributing's order management system. FlatFile will save you a lot of time from having to enter orders manually. As mentioned previously, this is a free service and is available to all our resellers without any restrictions or additional fees. For more information concerning "FlatFile", please email "flatfile@albanydistributing.com". A member of our team will be happy to assist you with setting up this free service.

How do I list products for sale on eBay or Amazon?

If you’re a novice to selling on eBay or Amazon, our data feed  makes it easy to import products into your eBay or Amazon account to jumpstart your online dropship business.

Where should I go to sell products? 

After you have signed up, use the members only area which includes a broad list of online marketplace sites that you can use to sell products at.

How do I know if a product is sold out?

After you have signed up, you will have access to our product data feed. The product data feed is a vital tool for monitoring wholesale prices and product availability.

How do I purchase a product that I just sold on eBay or Amazon?

To purchase a product you sold, simply sign in to your Albany Distributing account and add the desired products to your shopping cart. Then proceed to the checkout page and use your customer’s name and shipping address to complete the order. When your customer receives the order, it will appear that it was shipped from you, with no mention of Albany Distributing or the wholesale price you paid.

How do I process a dropship order?

To place a dropship order, simply sign in to your Albany Distributing account, find the desired products and click the “Add to Cart” button next to each one. If you’re placing many orders, consider using our free flatfile service which can help you streamline your order processing needs.

How do my customers pay me?

The payment methods you choose to offer your customers are up to you.

Do you offer a data feed?

Yes.  After you have signed up for a dropship account, you will be sent a link to download our product data feed. The product data feed includes comprehensive information on each product along with links to the product images. The product data feed also includes wholesale prices and product availability information, which is updated hourly in order to keep you abreast with the latest changes.

How can I get access to product information like images and descriptions?

Product information like images and descriptions are provided in your product data feed.

Do you charge a dropship or handling fee?

Nope. To support our members’ competitiveness and profitability, Albany Distributing does not charge a dropship or handling fee.

Do you charge monthly or ongoing fees to have a dropship account?

Absolutely not. We do not believe in charging you a monthly fee for being an online reseller of our products.

Do you blind dropship?

Absolutely. Blind dropshipping is 99% of our business. Your customer will receive a packing list with no mention of Albany Distributing or the wholesale prices you pay.

Do you include an invoice in the package or other paperwork?

Nope. All dropship orders are shipped with ONLY a packing list with no mention of Albany Distributing or the wholesale prices you pay.

Do you have a MAP price?

Certain products may be subject to MAP pricing, and if so, this information can be found in the product data feed.

What is MAP pricing?

MAP price means the "Minimum Advertised Price" an item is allowed to be advertised at, per agreement between manufacturers and retailers or e-tailers.

What’s the minimum order for dropshipping?

$0. Albany Distributing offers dropshipping services to all our members at no extra charge.

Do you refund me my eBay and PayPal fees in case a customer returns an item or is undeliverable?

Unfortunately, we do not. All fees you incur outside of Albany Distributing are your responsibility.

Do you provide shipping confirmation for dropship orders?

Yes. After we ship an order, you will receive a shipping confirmation containing the order’s tracking number.

Do you accept the PayPal Business Debit MasterCard?

Absolutely. In fact, we accept many forms of payment methods including, Visa, MasterCard, American Express, Discover, eCheck, and net 30 terms.

Do you have a discount code our coupon I can use on your site?

No. Albany Distributing guarantees the lowest product pricing among similar dropship distributors and therefore does not provide additional discounts on product purchases.

Do you offer any integration tools to help me list my products on eBay or Amazon?

No. At this time, Albany Distributing does not offer a listing service, however we do offer customized data feeds for Amazon sellers. Please contact esales@albanydistributing.com for more information and pricing.

I’m not tech savvy. Can you create a customized data feed for Amazon or another marketplace website?

Yes. If you are in need of a custom data feed for Amazon or another marketplace website, please contact esales@albanydistributing.com with your requirements.

Do you recommend that I focus on all products you carry or a niche?

To unleash your full potential and maximize your profits, we recommend selling all the products offered by Albany Distributing. The more products you sell on your website or list on eBay or Amazon, the greater exposure your you will receive, thus increasing your chances to sell more.

Do you charge to create customized feeds?

Generally speaking, there will be a fee if we create the feed. But first we will need to review your requirements..

Do you require me to have a tax permit or EIN? If so, how do I obtain one?

Yes. Albany Distributing requires customers to provide a Federal Tax ID and Sales Tax Exempt Certificate prior to placing orders. Information regarding an EIN can be found online at the IRS website in the Small Businesses & Self Employed section. For information on obtaining Sales Tax Exempt Certificates, please visit your state or city website.

Do you offer any marketing assistance?

As your wholesale dropship distributor, one of our primary functions is to help you sell our products. One way we do this is by providing you free access to our members only area after you have signed up as a reseller.  If you would like one on one training with one of our ecommerce consultants, coaching services are available. Please contact esales@albanydistributing.com for more information.

Do you dropship internationally?

Yes. We can dropship anywhere in the world. Please refer to our Shipping Policies for more information.

Do I need to buy wholesale products before I sell it to my customers?

No, you only pay for a product after you have sold it.  

How do I pay Albany Distributing for my dropship order?

During the checkout process on albanydistributing.com, you will be asked to enter your credit card information to pay for your dropshipments.

Do I have to pay sales tax?

If we are dropshipping to an address in the State of New York, an 8% sales tax will be collected unless a valid tax exemption certificate is on file with Albany Distributing To exempt your New York dropshipments from sales tax, please complete and remit the New York State ST-120 form to Albany Distributing by fax to 1-800-743-8618, or via email to esales@albanydistributing.com. Once we have received and verified your New York State ST-120 form, your account will be exempt from New York State sales tax and any wholesale products you purchase will not incur sales tax. For more information, please refer to Albany Distributing’s Order Policies.

What percentage of my sales do you keep?

Albany Distributing does not collect any fees or commissions on your sales. You keep all the money you collect from your customer.

What are the advantages of creating a dropship account?

By creating a dropship account with Albany Distributing, you will have access to 40,000 wholesale dropship products from nearly 600 trusted brand name manufacturers, and dropshipping is free no matter how much you buy.

How responsive is your customer service team?

Albany Distributing is committed to doing its part to protect its customers' online feedback ratings, and makes every effort to respond to customer requests efficiently and effectively.

Why do I have to pay if I am going to sell your products?

When you create an account with Albany Distributing you will be charged an upfront onetime nonrefundable fee of $59. The purpose of this fee is to discourage non-resellers from establishing accounts with Albany Distributing and purchasing wholesale products for their personal use. The Albany Distributing website and online ordering system is a proprietary system intended for legitimate resellers looking to dropship products to their customers.

Can I pay you with PayPal?

For security reasons, we do not accept PayPal payments. However, we do accept the PayPal Business Debit MasterCard. Use your PayPal Business Debit MasterCard to pay for your Albany Distributing wholesale purchases and take advantage of any applicable cashback incentives that may be offered at the time.

Can I buy products for personal use?

Yes, you are welcome to purchase products for your personal use.

Can I still open an account even though I’m located outside the United States?

Yes. During the reseller application, simply enter "NA" in the box that requests your Employer Identification Number (EIN).

Can I sell dropship products on eBay or Amazon?

We have no limitations where you sell or promote our products. We encourage, support, and provide the product data feeds you need to market products across a variety of online Marketplace Channels like Amazon, eBay, Price Comparison Shopping Engines, and more.

Can I see your wholesale prices before signing up?

Since wholesale prices are privileged and confidential information, an account is required in order to view our wholesale prices.

Who handles product returns?

Click here for information about Returns and Exchanges.

How can I track my orders?

Simply sign in to your Albany Distributing account and click the "My Order" icon from your customer dashboard. C

How much profit am I going to make?

The profit you make will depend on how much you choose to sell the products for over your wholesale cost.

How much of a discount do I get from the retail price?

There is no specific percentage. The discounts you receive will vary depending on the product.

How much do you charge for shipping?

Shipping costs will be provided during the checkout process. To determine an estimated cost of shipping, please use the “Shipping Estimator” tool found in the online shopping. You must be signed in to your Albany Distributing account to use this tool.

How does your dropship program work?

Please refer to our Reseller Program page for complete details about our dropship services.

I am concerned about selling low quality or knockoff products. What is the quality of your products and where do they come from?

All wholesale products sold and shipped by Albany Distributing are indeed legitimate products from trusted brand name manufacturers. Also, all the products that we dropship to your customers will brand new and factory sealed.

How quickly are orders filled?

Orders placed by 3:00pm EST ship the same business day it was received. To ensure your receive your order is shipped the same business day it was received, please make sure the order is placed by our shipping cut off time of 3pm EST.

What is drop shipping?

Dropshipping is a process in which a product is shipped to the customer ("end user") directly from a wholesale distributor or supplier rather from a reseller. For more information about dropshipping, click here.

What are the advantages of dropshipping?

There are many advantages of dropshipping.

1. You can open an online ecommerce website with minimal expenses.
2. Dropship businesses can be started with little to no risk.
3. You are not required to carry any inventory or pay for the wholesale products upfront. If a product does not sell, you pay nothing.
4. You don’t need buy any shipping supplies.

How do I apply for a seller permit with my state?

Contact your state’s tax department for more information.

Are your products 100% brand new?

Yes. All the products sold and shipped by Albany Distributing are 100% brand new and factory sealed.

Are the products backed up by a manufacturer's warranty?

Yes. All the products sold and shipped by Albany Distributing come with the manufacturers’ full U.S. warranty.

Can I get a lower price if I stock your products?

Albany Distributing guarantees the lowest product pricing among similar dropship distributors and therefore does not provide additional discounts on product purchases.

Do I have to pay sales tax on wholesale products purchased for personal use?

You may use your Albany Distributing dropship account to purchase wholesale products for personal use. If a valid resale certificate is on file at the time of your order, sales tax will not be collected for your purchase, but you may be required to pay a "use tax" directly to the state where you will take possession of the product. For example, if a New York customer buys a product from a California reseller and is not charged sales tax, the New York customer must pay New York State a use tax on the purchased product pursuant to New York Sales and Use Tax laws found here. Many states impose similar use tax laws. We encourage you to consult your state's tax department for more information.

Do you keep my personal and business information secure?

Absolutely. Here at Albany Distributing, we place the highest importance on your privacy. You can be confident that personal and business information you entrust to us—such as your email address—is treated with the utmost care and confidentiality.

This means we will not sell, publish or share data that identifies you without your explicit permission—it's our commitment to you.